Your Guide to Clackamas County Programs & Services 2025 VOLUNTEER in the community see page 20 SAFE & SECURE stability and growth see page 18 Photo: Madrone Wall Park Accessible pусский español 简体中文
Clackamas County works hard every day to serve more than 400,000 residents over more than 1,800 square miles. Our work is as varied as the people we serve, from repairing potholes and maintaining roads to inspecting public swimming pools and protecting public health. Here is just a glimpse of the impact of county services. Clackamas County 18,176 People received homeless housing services Health, Housing & Human Services 359 Dogs reunited with owners Dog Services 14,819 Youth sports participants North Clackamas Parks & Recreation District 4,701 Health and safety inspections Public Health Division bythe numbers 2,500 Veterans and families helped Veterans Services Office FY 2021-2024 CY = Calendar Year FY = Fiscal Year CY 2024 CY 2024 FY 2023-2024 CY 2024 2
91,441 Tons of curbside recycled materials avoided landfill Garbage & Recycling 288,820 Meals provided Aging and Disability Resource Connection 5,914 Potholes filled on county roads Dept. of Transportation and Development 137,777 Total rides ClackCo Connects Shuttle Service 15,664 Patrons of the Law Library Law Library FY 2023-2024 CY 2024 FY 2023 - 2024 FY 2023-2024 CY 2024 SERVICE GUIDE| 2025 3
Help in a mental health crisis The trained staff of our Mobile Crisis Response Team responds to people experiencing mental health crises whether they are at home, school, work or on the street. The team can help the person avoid unnecessary hospitalization, involuntary commitment, arrest or incarceration. These services are available anytime, day or night, by calling the Crisis and Support Line at 503-655-8585. HEALTH & WELLNESS Services for older adults Clackamas County’s Aging and Disability Resource Connection (ADRC) helps people of all ages, incomes and disabilities learn about long-term support options in their communities. The ADRC helps individuals, families and professionals find resources to address current or future long-term needs, including information and assistance, long term care options, counseling, support for family caregivers, and nutrition services for older adults. Other services include Senior Health Insurance Benefits Assistance (SHIBA Medicare counseling) and money management services for Social Security beneficiaries. Call or visit our webpage to explore more senior services, including companionship, housing, and transportation. You may also find services in your home town by visiting one of our ten local community adult centers in Canby, Estacada, Gladstone, Lake Oswego, Milwaukie, Molalla, Oregon City, Sandy or Wilsonville. Call 503-650-5622 or visit www.clackamas.us/ socialservices/crc.html Health centers provide high-quality, low-cost medical care Clackamas Health Centers offer high quality, low-cost medical services for families and individuals in Clackamas County — from physical exams and vaccines to reproductive health and dental care. We are committed to using the latest health care practices that focus on the patient as an individual, and we work to take care of the health and wellness of the whole person. Some locations provide dental care and mental health services, as well. We have clinics in Clackamas, Gladstone, Oregon City and Sandy. To learn more about our clinics, register as a patient or schedule an appointment, call 503-6558471 or visit www.clackamas.us/ healthcenters Pouches allow for medication disposal The county offers free Deterra medication disposal pouches. The pouches can be used to safely deactivate and dispose of unneeded medications, drugs, patches, liquids, creams and films at home. Medications that are flushed, dumped down the drain or put in the trash contaminate our water. In addition, disposing of unused drugs saves lives by keeping them out of the wrong hands. www.clackamas.us/publichealth/ deterra Learn more about Deterra Learn more about ADRC Health centers near you Mobile Crisis Response Team 4
WIC supports a healthy start The Women, Infants and Children program (WIC) has four locations and remote services for families to access healthy foods, nutrition education, lactation support, referrals and more. WIC is for pregnant people, moms with infants under 1 year old, and children under age 5. You may automatically qualify for WIC with Oregon Health Plan, SNAP, TANF or from your household income. Text or call 503-655-8476 or visit www. clackamas.us/publichealth/wic Veterans services are here to help You served your country. Get the benefits you’ve earned. Getting access to all the resources you are eligible to receive can be daunting. The Veterans Service Office provides representation at no cost, connecting veterans and their families to all available state and federal benefits. Make an appointment by calling 503-650-5631 or emailing veterans@clackamas.us ClackCo Shuttle Connects rural communities and that crucial last-mile that most bus lines don’t reach. Call 24 hours in advance. 971-358-0623 Transportation Reaching People Reaches residents who are 65+ or have a disability. 503-655-8208 Senior Companion Offers support to homebound seniors and adults with disabilities. 503-655-8875 Mt. Hood Express Serves communities along Highway 26 from the city of Sandy east to Government Camp and Timberline. The Express Operates 7 days a week as a limited-stop commuter service between Sandy and Timberline. Villages Shuttle Operates 7 days a week for local service between Sandy and Rhododendron. Ride Clackamas View bus routes, plan your trip and track current locations for six different bus systems. www.rideclackamas.org GETTING AROUND More about transportation Veterans Services WIC program Youth and family support The Clackamas County Juvenile Department provides equitable juvenile justice, family support, intervention, and reformation services to youth so they can repair harm to victims, experience positive change, and contribute to a safe, healthy, and secure community. Learn more about the county’s juvenile services here. www.clackamas.us/juvenile/faq.html Juvenile justice SERVICE GUIDE| 2025 5
Clackamas County, in collaboration with AMR, has launched a program to provide its residents with a variety of options for quickly reaching the appropriate level of care when calling 9-1-1. You should only call 9-1-1 for a serious medical emergency that you believe is life-threatening or that may become life threatening. Calls to 9-1-1 with non-emergency injuries or illnesses may be transferred to a nurse navigator who can assess your symptoms and refer you to the most appropriate medical care. This could include referral to a local clinic or urgent care center. Learn more at www.clackamas.us/ publichealth/nurse-navigation What does code enforcement do? The county’s Code Enforcement program works to ensure a safe and healthy community for all residents by investigating, resolving and enforcing violations related to public health, safety and welfare, business activities, building standards, land use, and neighborhood livability. Common violations include: • Unpermitted building code work • Dangerous buildings • Unpermitted land use and zoning violations • Solid waste on private property • Road use violations • Septic violations • Graffiti For more information, call 503-7424452 or visit www.clackamas.us/ codeenforcement When to call non-emergency You know to call 9-1-1 for emergencies, but do you know when to call the non-emergency number? Do you have it saved in your phone? The number is 503-655-8211 and you can use it to file a police report or call the Clackamas County Sheriff’s Office for other issues: • Noise, including loud parties • Parking on roadways, including RVs • Loose animals • Suspected animal abuse • Traffic enforcement issues, including speeding and drivers running red lights Find more contact numbers for the Sheriff’s Office at www.clackamas.us/sheriff/contact.html Nurse navigation program COMMUNITY SAFETY Contact numbers Report a code violation Nurse Navigation Our community is stronger when we get ready together. Do your part to prepare for our next emergency. • Sign up for PublicAlerts • Know your routes • Make a GO Kit Learn more at clackgoprepared.org Clack Go Prepared 6
If you see a hazardous condition on a county road that needs urgent attention: • Stop sign down or missing • Malfunctioning traffic signal • Tree or debris blocking traffic • Standing water obstructing traffic flow • Bike lane obstruction such as a pothole, debris, etc. Call the Transportation Maintenance Office at 503-557-6391, Monday through Thursday, 7 a.m. to 5:30 p.m. Outside normal business hours, call the Sheriff’s Office at 503-655-8211. To find the latest information about road conditions, regardless of jurisdiction, visit the Oregon Department of Transportation’s TripCheck at www.tripcheck.com You can also report your concern online at www.clackamas.us/ transportation/roadconcern Sign up for PublicAlerts The county has a mass notification service that allows us to alert you about potential safety hazards. Through this opt-in service, you will receive a message via phone call, email or text message as soon as information is available. In times of disaster, we can quickly let you know if you should evacuate, shelter-in-place or be aware of other important information. www.clackamas.us/dm/publicalerts Burning and fire hazards Call your fire department Household mold Visit the Environmental Protection Agency website at www.epa.gov/mold Domestic violence Contact A Safe Place Family Justice Center for Clackamas County at 503-655-8600 or online at www.asafeplacefjc.org Providing hope and support for all Contact Lines for Life Get help now, call or text 988 or online at www.linesforlife.org Self defense and gun safety classes Contact the Public Safety Training Center at 503-794-8072 or www.clackamas.us/pstc When the road is dangerous WHO DO I CALL? Visit ODOT’s TripCheck Sign up for PublicAlerts SERVICE GUIDE| 2025 7
Clackamas County’s coordinated housing access (CHA) connects people to housing services, rent assistance, problem-solving support, and other resources. Call 503-655-8575 to speak with someone directly, or fill out the online form to start the conversation: www.clackamas.us/ communitydevelopment/cccha HOUSING ASSISTANCE Learn more about CHA Housing mediation Home repair loans & grants Weatherization assistance Housing assistance Tenant or landlord questions about rights and responsibilities The Housing Rights and Resources (HRR) hotline provides legal information about common housing concerns like repairs, rent increases, the eviction process, and changes you might need due to a disability. Call 503-650-5750 to learn about the resources and support we offer or visit www.clackamas.us/socialservices /housingassistance.html Help with rental applications Have you had a rental application denied? RentWell is a free 15-hour class where graduates receive a certificate of completion that many landlords accept. Class topics include: • Eliminate barriers like old evictions or criminal history • Your credit report and how to establish credit • How to verify your income and employment • Getting an identification • The rental screening that landlords require • Housing applications Sign up at https://rentwell.org/ tenants/classes/ Help for those in a housing crisis Mediation for tenants, landlords When conflicts about rent, fines and deadlines come up, free mediation helps tenants and landlords come to an agreement to prevent eviction. Fill out the intake form at www.clackamas.us/ccrs/ eviction-prevention-mediation Lower utility bills with weatherization Insulation, air sealing and more helps low-income households reduce utility costs and keeps homes warmer in the winter and cooler in the summer. www.clackamas.us/cfcc/ weatherization.html Need a safer and accessible home? Grants for low-income households to add ramps, handrails, accessible kitchen and bathroom fixtures. Loans for sewer, roof, heat, window, foundation and other repairs. Learn more at www.clackamas.us/ communitydevelopment/ repair.html 8
Indoor projects • Add a room • Build, demolish or move a carport or garage larger than 200 square feet • Finish an attic, garage or basement to make additional living space • Cut a new window or door opening or widen existing openings • Move, remove or add walls • Apply roofing when all of the old roofing is removed and new sheathing is installed Outside projects • Build a shed larger than 200 square feet • Build a retaining wall higher than four feet (All retaining walls that support a structure or driveway require permits) • Construct a deck more than 30 inches off the ground • Install a fence (wood, chain link, or wire mesh) more than eight feet high. Fences that serve as barriers for swimming pools all require permits • Move more than 50 cubic yards of earth or any amount of cut or fill on sites affected by waterways or slope hazards Depending on the complexity of your project, you may also need to apply for plumbing, electrical, grading, manufactured home or mechanical permits. Questions? Call Development Services at 503-742-4240 Email: bldservice@clackamas.us Visit www.clackamas.us/building PROPERTY & BUILDING Apply for a building permit CMap: Mapping your property CMap is your tool for property information. Using an address, parcel number, tax lot or intersection you can find: Building information A buildings square footage, the number of bedrooms and bathrooms, the year it was built and when it last sold. Tax information A building’s value, land value, total value and assessed value. Jurisdiction Is this property in a city? Is it part of the urban growth boundary? Are there any zoning restrictions? Voting What is the State House and Senate district, voting precinct and congressional district? Services Who provides your cable, garbage, fire, sewer and water services? Documents Find surveys and tax maps. maps.clackamas.us Map your property When do I need a permit? If you’re planning to build a new structure on a property in unincorporated Clackamas County, you may need to apply for a permit to ensure it’s safe and compliant with county and state codes. If you live in a city, contact them first. You will need a permit if you decide to do any of the following: SERVICE GUIDE| 2025 9
PARKS & LIBRARIES Across three scenic parks, Barton, Feyrer, and Metzler, you’ll find sites that fit every camping style: • Barton Park offers 123 campsites, including 102 partial hookup sites (39 of which are designated for RVs only), six standard walk-in tent sites, seven primitive sites, six hammock camping sites, and one group tent site that can accommodate up to 30 people • Feyrer Park offers a cozy experience with 20 partial hookup sites • Metzler Park has 89 campsites, including 60 partial hookup, 17 tent only standard sites, and 15 primitive sites, with 10 of those being walk-in for a more rustic experience Campsites may be reserved up to one year in advance at reservations. clackamas.us/. While weekends in July and August tend to book quickly, you’ll often find availability during mid-week stays and throughout May, June, and September—a perfect time to enjoy the outdoors with a little more room to spread out. Whether you’re looking for a quick hammock hangout, a family RV adventure, or a quiet tent getaway, Clackamas County’s campgrounds invite you to experience summer the way it was meant to be—relaxed, playful, and surrounded by nature. It’s summertime! Enjoy the outdoors The sun is out, the Clackamas River is filled with kids splashing in the water, people floating in colorful tubes, and the smell of grilled food drifts through the air. It’s summertime in Clackamas County. Looking for a mid-week escape to nature that doesn’t break the bank—or require a long drive? Clackamas County Parks has you covered, with 232 public campsites, a group tent camping area, and even a small bunkhouse, offering plenty of options for all types of campers. See more about parks 10
Just keep swimming North Clackamas Aquatic Park, owned and operated by the North Clackamas Parks and Recreation District, is an indoor, year-round water attraction with a wave pool, water slides, diving board, kiddie pool, toddler splash zone, lap pool, hot tub and 26-foot rock wall. Also offered are swimming lessons, aquatic fitness classes and party rentals. www.ncprd.com/aquatic-park Find a park or trail North Clackamas Parks and Recreation District boasts 36 developed parks, 7 natural areas, and 6 miles of Trolley Trail, providing ample opportunities for outdoor activities and connections to nature. ncprd.org/parks-and-trails Exciting changes coming to the former Concord Elementary School property! North Clackamas Parks and Recreation District, in partnership with Clackamas County, is bringing new life to the former Concord Elementary School site in Oak Lodge. By fall 2025, the community can look forward to a beautiful new park featuring a fully accessible, nature-inspired playground, splash pad, and green space for all ages. The partially renovated school building will become a welcoming community center, offering space for events, programs, and gatherings (hours of operation will be based on events and programming). Additionally, a brand-new, larger Oak Lodge Library is being built to better serve the community’s evolving needs. These three interconnected facilities will create a vibrant hub for recreation, education, enrichment, and community connection. Stay tuned for updates as this exciting campus takes shape! ncprd.com/concord-propertyproject More than just books Did you know you can check out board games, musical instruments and kitchenware with your library card? Nine libraries offer a Library of Things, a collection of more than 400 household items, tools and toys you can check out for up to 14 days. This innovative itemsharing program helps to avoid waste and is funded by Clackamas County Sustainability and Solid Waste. Learn more at www.lincc.org/lot Thirteen libraries linked to serve you Libraries in Clackamas County (LINCC) is a network of 11 city libraries and two operated by the county, Gladstone and Oak Lodge. County residents are free to use any of the libraries. They all share a single catalog, so you can borrow books and have them delivered to your neighborhood library for easy pick up. The libraries host fun, free events for adults, children and teens, including storytimes, game nights, book clubs, crafts, music and dance performances, genealogy events and basic computer classes. www.clackamas.us/lib Learn more about libraries Concord school project Dive into fun at the pool Find parks and trails THINGS TO DO SERVICE GUIDE| 2025 11
Ready to grow your business? If you’re expanding or upgrading your facility in Clackamas County, you may be eligible for a three-year property tax abatement through the Enterprise Zone Program. This program encourages investment in new buildings or equipment within five designated areas of the county. Eligible businesses include manufacturers, processors, shippers, and those who sell goods and/or services outside of our region, otherwise known as traded sector activity. Retail operations are not eligible. To participate, companies must boost full-time employment by 10%, maintain that level for three years, sign a First Source Hiring Agreement, and pay an application fee. The zones cover parts of Milwaukie, Gladstone, unincorporated Clackamas County, Sandy, Molalla, Estacada, and Oregon City. Not sure if you’re in it? Visit www.bit.ly/EZlookup or scan the QR code to check your address. This is a smart way to grow your business and reinvest in your community, while saving money. For more information: 503-742-4249 or 4biz@clackamas.us BUSINESS SENSE Health inspections at restaurants and more Clackamas County is home to some amazing restaurants! But when you go to a restaurant, how do you know it’s safe to eat there? Most restaurant owners have the same goal as the Clackamas County Public Health Division—to make sure that food served is safe and won’t cause foodborne illnesses. Our environmental health inspectors help them achieve this goal through routine inspections. Inspectors check things like refrigerator and freezer temperatures, food labeling and expiration dates, temperatures of cooking meats, handwashing practices of food workers and more. Environmental health inspectors don’t only inspect restaurants—they are also out there making sure food carts, pools, hotels and childcare facilities are safe. Find inspection results here: https:// inspections.myhealthdepartment. com/or-clackamas-county Report foodborne illness or unsafe conditions here: www.clackamas. us/h3s/foodborne What zone are you in? Inspection results Licensed businesses in Clackamas County 960 Restaurants 398 Public Pools 207 Food Carts 12
Food carts licensing and planning All food carts (mobile food units) must be licensed by the Public Health Division. This includes carts, trailers, trucks, drive-through coffee stands, and kiosks. A Public Health plan review is required when you are: • Opening a new cart • Remodeling (adding, removing, changing or replacing plumbing, electrical or structural items) • Changing ownership (for carts out of service longer than six months) • Adding to or changing your menu needs to be approved by the Public Health Division and may require a plan review in some cases Contact Environmental Health at eh@clackamas.us or 503-655-8384. Food carts licensing review Leaders in Sustainability certification Clackamas County’s Leaders in Sustainability certification program provides workplaces of all sizes with guidance and recognition for meaningful achievements in sustainability practices. Find certified business and learn more at www.clackamas.us/recycling/work/getcertified.html Green business directory Separate food from trash Many food businesses (e.g., restaurants, grocery stores, etc.) are required to keep food scraps out of their trash. Get free resources and assistance from our sustainability advisors at greenbiz@clackamas.us or 503-742-4458. Free signage and guidance Workplaces in Clackamas County are required to recycle and provide guidance to their employees on how to do so properly. For free signage and guidance, contact a sustainability advisor today at greenbiz@clackamas.us or 503-742-4458. Bring your own containers Customers in Oregon can now bring their own containers to participating restaurants, food carts, grocery stores, and other retail food establishments when purchasing food, grabbing to-go orders or packing up leftovers. Reusable containers save businesses money, reduce waste, and make sustainability-minded customers happy. www.clackamas.us/recycling/ work TIPS & RESOURCES Free tools & support SERVICE GUIDE| 2025 13
Recycling Reciclaje Утиль Rác Tái chế 回收 Paper, flattened cardboard, metal, plastic bottles & plastic round containers 2x2 inches or larger, empty & dry ClackCo Recycle Guide Need more information? Motor Oil: Put in a labeled, 2 gal. or less, screw-top container (e.g. milk jug) and set next to glass bin. Residential only. Large Items (appliances, furniture, etc.): Call your garbage and recycling company for special pick-up and pricing. 5/25 EN Reduce, reuse, and then recycle right to reduce the energy needed to make new products, reduce pollution, and create jobs. Glass In separate glass bin Missing a glass bin? Call your garbage & recycling company. Single-family residential customers only. Batteries 电池 Батарейки Bin Pilas 1.Tape ends of all batteries, except alkaline 2. Bag all batteries 3. Set on top of glass in the glass bin Rác còn lại Garbage Basura Mусор All garbage, including plastic bags, to-go cups & containers, lids & packaging Rác còn lại 垃圾 Leaves, grass, small branches, plants & trimmings Yard Waste* Desechos de jardinería Хозяйственные отбросы Rác Sân Vườn 庭院废物 Vidrio Стекло Rác Thủy tinh 玻璃 Bottles & jars only empty & dry, no lids *Urban areas only. Cities of Lake Oswego, Milwaukie, and Wilsonville can include food scraps. use clear tape, household batteries only in a 1 qt. zip-seal bag Metro’s Recycling Information Center 503-234-3000 ClackCo Sustainability & Solid Waste 503-557-6363 Guía de Reciclaje 回收指引 재활용 가이드 คมู่ อื รไี ซเคลิ แค Hướng Dẫn Tái Chế Руководство по переработке отходов Full Guide www.clackamas.us/recycling/recycleguide @recycleornot Direct Message recycling questions and pictures 14
Help your garden grow Composting at home can be easy, fun, and beneficial to your yard and garden. www.bit.ly/metrocomposting. A modern makeover for Oregon’s recycling system Starting July 1, 2025, Oregon’s recycling system will begin its largest upgrade in decades. Brands like Amazon, Unilever, and Proctor & Gamble, will invest in Oregon’s recycling system. While Clackamas County won’t see much change in the beginning, the impacts will be significant — upgraded recycling infrastructure, increased transparency, and a statewide recycling list — with more improvements to come. When we all reduce, reuse, and then recycle right, we conserve natural resources, prevent pollution, and create jobs. www.clackamas.us/recycling/rma Apply for school grants Save money and resources Free event containers Composting for yard & garden Upgrades to Oregon’s system Multifamily recycling Help your school reduce waste Start by scheduling a free food waste audit with Clackamas County Sustainability & Solid Waste. Contact wasteinfo@clackamas.us or 503-557-6363 (option 4). Waste reduction mini-grants are also available to schools. Learn more and apply at www.clackamas.us/ recycling/schools#mini-grants Free recycling containers Event organizers — don’t forget to borrow free recycling containers to collect deposit bottles and cans at your event. Recycle and fundraise at the same time. www.clackamas.us/recycling/ events Multifamily communities Owners and managers of apartment, condo, and mobile home communities in Clackamas County with 5+ units are required to provide their residents: (1) access to recycling and (2) recycling education at least once a year. Free signage, flyers, and assistance is available at wasteinfo@clackamas.us or 503-557-6363 (option 5). www.clackamas.us/recycling/ home/multifamily Upcoming repair fairs Don’t despair, repair Join us at these free community events where skilled volunteer fixers and those with broken items (small appliances, clothing and more) come together to share repair skills and extend the life of our stuff. www.clackamas.us/recycling/ repairfair 40% of food grown is wasted Save money and resources: Learn storage tips and tricks at www. clackamas.us/recycling/ foodwasteprevention and don’t let good food go bad in your home. TIPS & RESOURCES SERVICE GUIDE| 2025 15
Amid an industrial and urban residential area, the 3-Creeks Protected Area forms 89 acres of natural habitat for beaver, fish, deer, otters, and more. The confluence of the three creeks, Mt. Scott, Phillips and Dean Creeks make it an important location for surface and stormwater management. Located next to Harmony Community Campus, near North Clackamas Aquatic Park, the area is owned by Clackamas Water Environment Services, which operates the existing flood reduction facility. The natural portion of the site is maintained by the North Clackamas Parks and Recreation District. Community volunteers have been stewards of the site over the years, removing invasive plants, restoring native plants and volunteering at clean-up events. WES has received a grant of $620,000 from Metro for the 3-Creeks Protected Area Floodplain Enhancement Project to improve the water quality of the streams, enhance fish & wildlife habitat and conduct environmental education. WES is currently working alongside partners North Clackamas Watersheds Council and Unite Oregon to conduct focus groups and site tours to ensure the community is kept informed about the restoration efforts. Construction is anticipated to take place summer and fall of 2025. www.clackamas.us/wes/3-creeks The 3-Creeks Protected Area is next to Clackamas Community College’s Harmony Community Campus. 3-Creeks Project OUR ENVIRONMENT 3-Creeks Project Protect fish and wildlife in 89-acre natural area 16
When plastic bags, bottles, cigarette butts, pesticides, chemicals and other harmful waste is on the ground, it gets washed into storm drains and directly into our waterways. In addition to potentially choking, suffocating, or disabling aquatic life — like ducks, fish, turtles and birds — litter decreases oxygen levels in the water when it decays. If it’s on the ground, it’s in our water Litter is one of the most unsightly forms of pollution in our local waterways and can easily be prevented. The lifespan (decomposition time) of commonly littered items: Cigarette butts 1–5 years Plastic bags 10–20 years Aluminum cans 200–500 years Glass bottles 1 million years We can make an impact each day by picking up 1 piece of litter — that’s 365 fewer pieces of litter on our streets, in our parks, and around our schools — thanks to you. Protect our water from hazardous spills Spills and leaks from contaminants can be dangerous if left unattended. In addition, spilled chemicals can also pollute our streams and drinking water supplies, as well as harm pets, plants and wildlife. Prevention is key! • Keep unused containers closed tightly • Store materials inside or under cover • Never use storm drains, gutters, ditches, or swales for waste disposal • Keep waste container lids closed www.clackamas.us/wes/spills-and-leaks Learn about spills & leaks SERVICE GUIDE| 2025 17
Clackamas County strategically invests in infrastructure to build a bright future for our community. Our development projects aim to meet growth needs while energizing our economy, attracting new investments, and creating job opportunities. By taking these steps together, we’re not only ensuring our community thrives today — we’re building a solid foundation for the stability and growth of tomorrow. A safe and secure future Clackamas Village, 2025 24 much-needed homeless shelter spaces opened at Clackamas Village in 2025. People stay here for several months on their path out of homelessness to permanent housing. On-site services are provided that wrap around residents, addressing root causes and barriers, and supporting residents to meet their goals. Affordable housing • 562 new affordable homes were built from 2022-2024 • 188 of those included support services for people leaving homelessness • 451 new affordable homes will open in 2025-2026, 51 of these with support services RECOVERY RECOVERY RECOVERY RECOVERY RECOVERY RECOVERY RECOVERY RECOVERY RECOVERY These initiatives are part of the county’s recovery-oriented system of care. 18
Pipelines from WES Clackamas Water Environment Services (WES) is committed to projects that develop and strengthen the county’s infrastructure while building a resilient clean water future. Two examples include a new, larger outfall pipeline from the Tri-City Water Resource Recovery facility to the Willamette River, and a larger, primary sewer line (interceptor) along Highway 212. The upsizing of these pipes will help ensure WES’ capacity to manage future wastewater needs of residents and businesses. www.clackamas.us/wes Stabilization center The stabilization center expands our mental health and housing services and provides residents with short-term treatment to regain stability as part of their recovery. Every path to recovery is different. The stabilization center is a critical addition to our recovery-oriented system of care, where residents will access our network of resources. New circuit courthouse Clackamas County residents now have a safe and secure place to seek justice. Construction of the new 257,000 squarefoot Clackamas County courthouse on the county’s Red Soils campus in Oregon City was completed April 30, 2025, and opened to the public May 19, 2025. Road maintenance Since July 1, 2024, the county’s road maintenance team has: • Patched more than 5,914 potholes • Completed more than 2,426 road service requests • Plowed and sanded 2,336 miles of roads • Cut 105 miles of trees and brush RECOVERY RECOVERY RECOVERY SERVICE GUIDE| 2025 19
Know and shape your community If you live in unincorporated Clackamas County, a community planning organization (CPO) is a great way to have a voice in the livability of your community. These organizations are run by neighbors who care about local challenges and growth issues. They welcome participation by everyone in the area. www.clackamas.us/ community/cpo CPOs in your area Help maintain roads near you Are you ready to get out and connect with your community? The Clackamas County event calendar has many great opportunities for you to enjoy. Whether you are looking to give back, volunteer with like-minded individuals to help clean up our waterways or bring out the entire family to learn about climate resiliency and biodiversity — there’s an event for you! Clackamas Water Environment Services is committed to offering events that connect residents with community partners. Last year, the county’s work with environmental non-profit SOLVE saw 1,461 volunteers remove a total of 28,278 pounds of trash from waterways and natural areas. SOLVE cleanups mobilize and educate volunteers of all ages about the importance of protecting our shared environment and how we can build a legacy of stewardship. The Adopt-A-Road volunteer program is open for litter cleanup events Help maintain county roads by volunteering to clean up litter along a roadway near you. The county will help coordinate your event — removing bagged garbage, and supplying you with grapplers, safety vests, plastic bags, and roadside warning signs. To recognize community groups and individuals who clean at least one mile of road twice a year, the county will install a road sign in your honor. To learn more call 503-650-3347 or visit www.clackamas.us/roads/adopt.html GETTING INVOLVED Get involved in a community event Learn about more events 20
Volunteer to help your neighbors Volunteering raises everyone’s spirits and there are opportunities to fit any schedule. Some options include: • Clackamas County Dog Services • Meals on Wheels • Money Management Program • Senior Health Insurance Benefits Counseling (SHIBA) • Senior Companions www.clackamas.us/guide/ volunteering-and-gettinginvolved Get involved with your hamlet There are three established hamlets: in Beavercreek, Mulino and Stafford. If you live in one of these communities, get involved with your neighbors! Each hamlet has unique goals and activities, but they share a common interest in retaining the flavor of their community, promoting activities to benefit the community, working with the county and other organizations, and providing their residents increased access to information about the county. www.clackamas.us/community/ hamlets-villages Give your testimony at a board meeting The Board of County Commissioners sets county policies, establishes departmental budgets, and has the right to send countywide measures to the ballot. The public is welcome to provide comment to the board at any Business Meeting on Thursdays. Register online for public communication via Zoom; if you are coming in person there will be a blue card at the door to fill out. For more information about presenting effective testimony at board meetings, visit our website at www.clackamas.us/bcc/testimony.html See more about volunteering Hamlets in your community Advise the decision makers The Clackamas County Board of Commissioners makes appointments to more than 40 boards and commissions on a wide range of topics. Some examples of advisory boards include: • Aging Services Advisory Council • Committee for Community Involvement • Community Homelessness Advisory Board • County Budget Committee • Fair Board • Forest Advisory Board • Historic Review Board • Mental Health & Addictions Council • Tourism Development Council • Veterans Advisory Council www.clackamas.us/community/abc Join an advisory board Presenting testimony Help us improve! Please take our quick survey to tell us what services and programs you’d like to learn more about in our next issue. SERVICE GUIDE| 2025 21
Meet the experts — staff who work behind the scenes to keep the county running To learn about jobs at Clackamas Cou Years with the county? 23 What do you do in your role? I manage all aspects of the Clackamas County Law Library providing equal access to legal information and resources for everyone. What’s your favorite thing about your job? Helping people is my favorite part of my job. It’s very rewarding to have a patron come back and tell me about how the assistance we provided helped them win their case. What is the most interesting thing about your position? The most interesting thing about my position is that no day is ever boring and, most definitely, never the same. The Law Library is a high-tech, hightouch atmosphere with lots going on at all times. Years with the county? 5 What do you do in your role? I help people get to the root of their conflicts and guide them through conversations to find shared solutions. These outcomes last longer and work better than legal or punitive options. What’s the most interesting thing about your role? Being a leader lets me create change from the inside out. I use my role to support equity and improve access to services, even small steps can make a big difference. How do you help the people of Clackamas County? We offer mediation services for families, tenants and landlords, small claims, neighbors, youth in the justice system, and workplaces. We also provide training and support for conflict resolution in the community. Years with the county? 24 What do you do in your role? I’m responsible for planning, purchasing, maintaining, and repairing all equipment for the county’s government channel (ClackCoTV) and YouTube channel. I also shoot and edit video and photos, produce live meetings and events with the BCC, and serve as the drone pilot for ClackCoTV. How do you help the people of Clackamas County? I help keep them informed and contribute to transparency by making live meetings and informative videos easily accessible. What’s your favorite thing about your job? I get to do a lot of troubleshooting and problem solving, which keeps the job challenging. Check out our YouTube channel Learn about the Law Library Jennifer Dalglish Abbey Bowman Ritch Marvin Law Library Director Resolution Services Manager Video Network System Specialist 22
unty, go to www.clackamas.us/jobs a Years with the county? 27 What’s one thing that’s misunderstood about your job? I don’t believe that citizens understand that our philosophy really is to first take the approach of voluntary compliance before taking enforcement action. We prefer to work cooperatively with property owners to resolve a violation and only take enforcement action when necessary. What’s your favorite thing about your job? My favorite part of my job is that I seem to always be learning new things. Code and ordinances change, so I must keep up with that new information and even after all these years, a case will be assigned to me that I’ve never dealt with before, so I get to learn how to handle the situation. What is the most interesting thing about your job? My wide variety of job duties. Years with the county? 3.5 What do you do in your role? I help veterans and their loved ones successfully navigate the VA Disability Compensation and Pension Benefits process. What’s your favorite thing about your job? Helping veterans understand the VA process and get the benefits they deserve at a time when they are struggling the most with their challenges from the military. What’s one thing that’s misunderstood about your job? We are not the VA. We’re accredited veteran service officers through the federal VA, working on behalf of Clackamas County. Also, while there’s no cost to veterans, our services aren’t “free”—they’re made possible by your service and by taxpayers who value and support our mission. Years with the county? 3 What do you do in your role? I wear many hats in this position—handling industrial sampling and discharge permits, writing enforcement, monitoring surface water, storm chasing and sampling, plus outreach and education. What is the most interesting thing about your position? The treatment process is magical—water comes into the plant filled with harmful pollutants, and through a series of carefully managed steps, we transform it into something clean, safe, and ready to return to the environment. What’s your favorite thing about your job? I love my team and the work we do, protecting public health and the environment. Learn more about WES Andrea Hall Victoria Mendez Gus Bedwell Sr. Code Enforcement Specialist Source Control Specialist Human Services Supervisor SERVICE GUIDE| 2025 23
family-friendly events Clackamas County Fair & Rodeo August 12–16 Clackamas County Fairgrounds www.clackamascountyfair.com Camping Season May 1 – Sept 30 County Parks www.clackamas.us/parks/ camping.html Pollination Celebration June 21 Stringfield Family Park www.ncprd.com/event/ pollination-celebration Indigenous Peoples’ Day October 12 Environmental Learning Center www.clackamas.edu Movies in the Park Saturdays in July and August Various locations www.ncprd.com/movies Madrone Wall Opens July 15 Madrone Wall Park www.clackamas.us/parks/ madronewall.html Summer Reading Program June – August Gladstone & Oak Lodge Libraries www.clackamas.us/lib/summer- reading-program Fiesta Latina en el Parque September 13 North Clackamas Park www.ncprd.com/event/fiesta Farmers Markets June – August Oregon City, Milwaukie & Sandy www.clackamas.us/ events?dept=All&title=Farmers 24
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