Health Care 166 If you have an urgent dental issue, call 911 or your nearest military dental clinic during regular hours. Care is limited to pain relief, acute infection treatment, control of life-threatening oral conditions (such as bleeding), and treatment of trauma to teeth, jaws and associated facial structures that include appropriate surgical procedures when indicated. Emergency dental care does not include permanent fillings of decayed or broken teeth, or prosthetic replacement of teeth that require extraction. Visit Tricare.mil/Dental. enroll for automatic refills • Click “Sign up for automatic refills” box • Follow steps listed in the Automatic Refills Beneficiary Guide (PDF file) to enroll eligible prescriptions, renew a prescription or remove a prescription from automatic refills PHONE: • Call Express Scripts at (877) 363-1303 to speak with a Patient Care Advocate TWO-STEP VERIFICATION Express Scripts has launched a two-step verification process requiring you to verify your identity with a single-use code that will be sent to you via email or text message. This process helps protect your personal information. Set up by logging in at militaryrx.express-scripts.com/faq/twostep-verification and going to Two-Step Verification in your account. PHARMACY OPTIONS Military Pharmacy: Fill up to a 90-day supply of most medications at no cost. Military pharmacies are usually located within military hospitals and clinics. However, some military bases also have freestanding pharmacies located in other areas within the gates. Find your nearest base pharmacy by visiting MilitaryRX.express-scripts.com/find-pharmacy. Or call (877) 882-3335. TRICARE Home Delivery: Reduce out-of-pocket costs by moving current retail maintenance medication prescriptions to TRICARE Pharmacy Home Delivery using the Member Choice Center. Additionally, you may contact MCC for assistance with converting network pharmacy prescriptions if you prefer convenience of home delivery. Copayments will apply to Brand-Name and Non-Formulary drugs. Converting to Home Delivery is simple, safe and efficient: • ONLINE: Register at MilitaryRX.ExpressScripts.com/HomeDelivery DENTAL EMERGENCIES pharmacy. If you continue to fill your prescription at a network pharmacy, you’ll pay the full cost. You may also use the MHS GENESIS Patient Portal to request refills from your military pharmacy. For more information about TRICARE’s pharmacy benefits, visit Tricare.mil/Pharmacy. Here, you can also download the TRICARE Pharmacy Program Overview Fact Sheet. AUTOMATIC REFILL PROGRAM CHANGES The Automatic Refill Program offers the benefit of making sure you have enough medication on hand when you need it, and the convenience of receiving up to a 90-day supply right to your home. If your medication was previously disenrolled from the Automatic Refill program or you want to enroll a new medication, you may enroll eligible prescriptions any time. Choose the most convenient option. ONLINE: • Create an account at ExpressScripts.com/register • Log in to your account at MilitaryRX.express-scripts.com/refillprescriptions • Choose which medicine(s) you wish to
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