PUNCHMAGAZINE.COM 83 have great customers and we can devote more time to them,” says Mercedes, “and when people go home happy, that’s a good thing.” When it was pointed out that people often have to search to find any help at the big box stores, they both laughed. “We cannot compare ourselves to Home Depot. We can’t have a price war because they will beat us,” reasons Juan. “So, we have to be something different.” Juan says he knows his clientele so well that he can anticipate their needs months in advance. And he has the advantage of being able to order unusual or rare plants that you just won’t find in a typical big box store. “People like the experience of coming here,” Juan notes. “They may walk around and see something they have never seen before.” The Navarros encouraged their three children to pursue whatever careers they wanted. Daniel is an electrician who works at San Francisco International Airport but Adrianna and Marco followed their parents into nursery work and now own the Ladera Garden and Gifts in the Carlmont Shopping Center in Belmont. This is clearly a source of great pride for both Mercedes and Juan, who laughingly observes, “They are learning the ups and downs of this business.” Even after all these years running Ladera Garden and Gifts, Juan and Mercedes say they have no plans to retire. They recognize that they are filling a unique niche for Peninsula residents. “We appreciate people who support us; they know it is a family business and that we are providing work for our employees,” explains Juan. He worries that people may think their location in Ladera is off the beaten track and points out that Interstate 280 is just up the road. “We draw customers from Sunnyvale, Palo Alto and Redwood City,” he says proudly. With a huge smile, Juan adds, “Come and check us out!” green thumbs laderagardenandgifts.com
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